HOW THINGS WORK

THE WAY THE RATES WORK

The rates are flexible because a custom package is created to meet the specific requirements and budget of each client or project. This has proved to be the most effective method to produce the best results all round. The appropriate level of work is delivered according to the budget. A fun example to illustrate how this works is like this. If the budget allows you to buy an Uno, you get an Uno. The budget doesn't buy you a Ferrari for the price of an Uno.

When setting the budget, bare in mind that the budget will not only influence the amount and type of deliverables, but it also dictates the time dedicated to the project, conceptual thought put into the work, priority over other projects, the availability for meetings, and consulting during and after the project ends.

THE BRIEF

A written brief is always greatly preferred. But in the event of a verbal brief, it will be documented and Client will sign it off to verify the information is accurate and correct.

COST ESTIMATE

Each Cost Estimate is based on the brief received from Client. The Cost Estimated is subject to additional charges should the scope of work or the brief change at any time during the project. The Cost Estimate is valid for 14 days.

PURCHASE ORDER

A purchase order is required to start work. If a purchase order can't be provided the Cost Estimate is to be signed off by Client and emailed for work to commence.

EXCLUSIONS

A list of what is excluded from the work to be delivered is included in the Cost Estimate. The Cost Estimate does not include any other work or items other than what is specified in it. Additional work may require an additional Cost Estimate.

DEADLINES

All deadlines and timelines will be discussed with Client. Should the project run late due to any reason from Client's side the agreed or promised deadline and timeline is automatically waived.

RUSH JOBS, WEEKEND WORK and OVERTIME

All work outside of office hours is charged at a higher rate. In the event of weekend work and overtime requested or incurred during a project, the additional hours will be documented and discussed with Client and the additional costs will be added to the Invoice.

SIGNING OFF WORK

All work will be signed off by Client before proceeding to the next stage.

RESPONSIBILITY

Signed-off approval and acceptance of any concept/design/artwork in any form whatsoever is considered to be finally correct by Client and OPEN HERE FOR DESIGN. Any errors found hereafter are not the responsibility or expense of OPEN HERE FOR DESIGN. OPEN HERE FOR DESIGN accepts no responsibility for any errors found on any digital, printed or published materials.

COPYRIGHT AND OWNERSHIP

Copyright and ownership of all work rests with OPEN HERE FOR DESIGN. The work may not be copied or used in any way whatsoever. After payment in full is received, copyright and ownership of the work is transferred to Client.

TERMS OF PAYMENT

Short projects : started and completed within 30 days.
50% Deposit and 50% COD balance and any additional charges.
Long projects : started and completed beyond 30 days.
50% Deposit and the balance billed in progress each month until the project is completed. Terms of payment of progress invoicing is COD or 30 days.
This depends on the nature of the project and what is negotiated with Client. Any additional charges will be added to the invoices.
Interest at 2% will be added monthly and compounded, as specified by the national credit act, on all payments not received on or within 30 days.

 

true creative thinking... requires a leap into the unknown